Shipping policy

Last Updated: July 16, 2026

Thank you for shopping with Pet Safar. We are committed to delivering your orders safely and as quickly as possible.

1. Order Processing

Orders are usually processed within 1–2 business days after successful order confirmation.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Shipping Time

India

Estimated delivery time: 5–7 business days.

International Orders

We ship to selected countries.

Delivery time depends on the destination country, customs clearance, and shipping partner.

3. Shipping Charges

Free Shipping on orders above ₹499.

A ₹49 shipping fee applies to orders below ₹499.

Shipping charges, if applicable, will be displayed during checkout.

4. Order Tracking

Once your order has been shipped, you will receive tracking information (where available) through email or the contact details provided during checkout.

5. Delivery Delays

While we work hard to deliver orders on time, delays may occur due to:

Weather conditions

Courier partner delays

Public holidays

Customs clearance (for international orders)

Other unforeseen circumstances

Pet Safar is not responsible for delays beyond our reasonable control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Pet Safar is not responsible for delivery issues caused by incorrect or incomplete addresses.

7. Damaged or Missing Orders

If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery with clear photos and your order number.

We will review the issue and provide an appropriate solution, such as a replacement or refund, where applicable.

8. Contact Us

For any shipping-related questions, please contact:

Pet Safar

📧 Email: petsafar0@gmail.com